Professional Services Engineer


Principal Duties and Responsibilities:
Assessment of current applications infrastructure architecture. Identify solutions to improve application availability and stabilize applications to improve customer experience
Assess the feasibility and impact of next generation data center technologies.
Definition of principle architecture considerations Including facilities, systems, & infrastructure
Maintain and support operational tools which will include 24/7 support according agreed SLA
Maintain and support OS images and standards
Technical lead and Tier 3-4 support for critical availability issues. Helps troubleshoot complex technical problems and provides operational crisis management.
Enhance operational efficiencies and effectiveness via tools, scripts, workflow, technology and process improvements
At least 3-5 years experience with:
Managing databases technologies (MongoDB,SQL)
Win Server\Unix\Linux OS as administrator
Virtualization systems (ESX, VMWare)
Experience with Containers and Orchestration tools (Docker, Kubernetes, Rancher)
Storage technologies
Backup and Restore
Managing web servers as IIS
Writing shell scripts for Unix/Linux
Familiar with large scale systems and architectures
Can lead integration activities of 3rd party components
Deep Knowledge with network appliances as Firewalls and switches
Sybase knowledge is advantage